Refund policy

At ChicBloom61, we want you to feel confident when choosing jewelry from our collection. If an eligible product isn't right for you, our return process is designed to be straightforward and convenient.

30-Day Free Return Period

Eligible purchases may be returned within 30 days of delivery.

The 30-day period begins on the date your order is recorded as delivered by the applicable shipping carrier.

To request a return, please contact:

Email: seelyelinzy90@hotmail.com
Phone: (859) 442-5991

Please include your order number and identify the product you would like to return.

Return Eligibility

To qualify for a standard return, an item should generally:

Be returned within 30 days of delivery.
Be in substantially the same condition in which it was received.
Be reasonably free from significant signs of wear.
Not have been intentionally damaged, modified, or altered.
Include original accompanying pieces or accessories where applicable.
Be associated with valid proof of purchase or identifiable order information.

Customers may reasonably inspect jewelry after delivery.

However, products showing substantial wear, intentional damage, missing decorative components, alterations, or misuse may not qualify for a standard discretionary return except where applicable consumer law provides otherwise.

Earrings & Hygiene Considerations

Because earrings are products that may come into direct contact with pierced ears or skin, additional hygiene considerations may apply.

Where legally permitted, earrings that have been worn beyond reasonable inspection or are returned in a condition that creates a hygiene concern may not qualify for discretionary return.

This does not affect rights available for products that arrive damaged, defective, incorrect, or otherwise fail to meet applicable legal requirements.

If you're uncertain about eligibility, please contact us before returning the item.

Free Return Arrangements

Eligible returns accepted under our 30-day policy qualify for free return arrangements.

Please contact us before mailing merchandise back.

Our customer support team will provide the applicable return instructions.

Products sent to an address without authorization may experience delays in processing.

Damaged or Defective Earrings

Please inspect your purchase after delivery.

If an earring arrives damaged, defective, broken, missing a component, or materially different from what you ordered, contact us as soon as reasonably possible.

Please provide your order number, a description of the issue, and clear photographs where appropriate.

After reviewing the circumstances, we will determine an appropriate resolution, which may include a replacement, refund, or other applicable remedy.

Incorrect Items

If you receive a different product from the one you ordered, please contact our customer support team promptly.

Please keep the product and packaging where reasonably possible until you receive further instructions.

Refunds

Once an eligible return has been received and reviewed, we will notify you regarding the status of your refund.

Approved refunds will generally be issued to the original payment method used for the purchase.

Banks, credit card issuers, and payment providers may require additional processing time before refunded funds appear in your account.

Exchanges

If you'd prefer another style, design, or product, contact our team.

Depending on inventory and circumstances, we may recommend returning your original eligible item and placing a new order.

Order Cancellation

If you wish to cancel an order, contact us as soon as possible.

We will make reasonable efforts to process cancellation requests received before fulfillment begins.

Once an order enters processing or shipment, cancellation may no longer be possible. Where eligible, a return may instead be requested after delivery.

Consumer Rights

Nothing in this policy is intended to limit consumer protections, statutory warranties, or other legal rights that cannot lawfully be waived.